Contact us

We recommend to all registered users to contact us via our communication module. Correspondence there is under constant review by our operators, and it is always accessible providing many options to solve any issues quickly and easily. You can select ‘Write to us” from the drop menu which opens when you click on your name or click on the green button at the bottom right in each screen. 

You can also contact us at +359 89 448 4488

All unregistered users can mail us at:



+359 89 448 4488

Mladost 1A Residential Area

building 553, office 7

Sofia 1729

Business hours:

Monday through Friday

10:00 a.m. – 08:00 p.m.


11:00 a.m. – 04:00 p.m.

United Kingdom

+44 7466 795 655

Unit 8 GGBG, Optima Park,Thames road,
Dartford, Kent

Business hours (local UK time):

Monday through Friday

09:00 a.m. – 05:00 p.m.


09:00 a.m. – 03:00 p.m.


+359 89 448 4488

Maerkische Allee 193, Abt 9, 12681 Berlin

Business hours (local time - Germany):

For sending of packages Monday through Friday

09:00 a.m. - 05:30 p.m. (Thursday until 06:00 p.m.)

Saturday 09:00 a.m. - 01:00 p.m.

For sending packages outside the respective business hours – every day after a prior arrangement by phone:

07:00 a.m. - 10:00 p.m.

United States

+359 89 448 4488

881 N Central Ave,
Wood Dale, IL 60191

Business hours (local Chicago time):

Monday through Friday

09:00 a.m. – 05:00 p.m.



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