Working hours of our Sofia office: Mon - Fri: 10.00 – 20.00; Sat: 11.00 – 16.00
Our deliveries from The UK are leaving every Sunday, and normally arriving every Wednesday/Thusday in Bulgaria. Due to the technical time needed for processing, some parcels received on Saturday may not be loaded on the trip in Sunday. Due to the lack of transport around new year's eve, the first trip from UK for 2020 is almost double in volume. The trip has been separated in two trucks. The first has departed from Uk on 07.01 and is expected 11.01. The seccond will depart on 09.01 and is expected to arrive on 13.01. The packages from both trucks will be processed and available for pickup/delivery on 14.01. The next trip will depart on 19.01. For more precise information, please chek your email for notifications of package status.
Our deliveries from Germany are leaving every Friday, and normally arriving every Monday in Bulgaria. Due to the technical time needed for processing, some parcels received on Friday may not be loaded on the trip in the same day. Due to the heavy processing of the doubled trip from UK, the delivery of the trip from Germany may be postponed with day or two.
Our deliveries from The US are leaving in the beginning of each month and arriving in about a month in Bulgaria.
The next trip from the US is planned to depart around 25th of January. Due to the technical time needed for processing, some parcels received three days before the actual departure date may not ship with the trip.
Due to annual leave the shipments, received in our base in Chicago between 29.12.2019 and 15.01.2020 will be accepted normally, but not processed and you will not receive automated messages. The processing will be done between 16.01 and 19.01.
Our deliveries from Spain are leaving every other Friday and arriving for about two weeks in Bulgaria. The next trips are planned to depart on 12.12.2019. and 26.12.2019 Due to the technical time needed for processing, some parcels received in Thursday may not ship with the trip in Friday.
Delays are possible due to force majeure
We don't serch for or give shipments under 10 kg. before you have received an email stating that the shipment is ready for pick up even if the shipment is located at our warehouse.