Working hours of our Sofia office: Mon - Fri: 10.00 - 20.00; Sat: 11.00 - 16.00
Our deliveries from The UK are leaving every Sunday, and normally arriving every Wednesday/Thusday in Bulgaria. Customs clearance takes from 1 to 3 days.
Our deliveries from Germany are leaving every Friday, and normally arriving every Monday/Tuesday in Bulgaria. Due to the technical time needed for processing, some parcels received on Friday may not be loaded on the trip in the same day.
Our deliveries from The US are leaving in the beginning of each month and arriving in about 3 to 4 weeks in Bulgaria.
Due to the technical time needed for processing, some parcels received three days before the actual departure date may not be shiped with the trip.
Our deliveries from Spain are leaving every other Wdnesday and arriving for about a wwek in Bulgaria. Due to the technical time needed for processing, some parcels received in Thursday may not ship with the trip in Friday.
Delays are possible due to force majeure like broken truck, queues at the borders, world pandemic(COVID 19) and all circumstances that do NOT depend on GGBG's team.
We don't serch for or give shipments under 10 kg. before you have received an email stating that the shipment is ready for pick up even if the shipment is located at our warehouse.