info@ggbg.bg 0894 484 488

How to order!

How to make purchases to our offices in The UK, Germany, USA or Spain:

 

To make a purchase please follow these steps:

1) Register @ ggbg.bg and agree to the Terms and conditions, you will recieve an ID number and a mail for confirmation.

Линк към общите условия (Terms and conditions)

 

2) Please add info@ggbg.bg  to your address book in your mail accounts - @yahoo.com, @gmail.com ... we have feedback from clients that some of them filter our mails as spam!!!

 

3) Register to the online store of you choice, enter our address as your delivery address and your ID before your first name and address line 2.

 

4) You will be notified by mail for each change of the status of your package as follows:

  • when your package arrives at our warehouse in the UK, DE, ES or USA and is proccesed;
  • when your package is loaded and depards on the way to Bulgaria;
  • when your package has arrived and unloaded in Bulgariaand ready for collection;

 

 If you can not enter your ID before the first name, please enter it after the address or in "address line 2"; example: (GGBG 1234).

 Complete your purchase, just make sure the delivery address is entered corectly before confirming your order. 

 

Shipments to our office in The UK:

 

Example:

(ID and Name): 1234 JOHN DOE (just an example - you should type your name and ID)

(Address): Unit 8 GGBG

(Street): Optima park 

(Address Line 2): GGBG your ID

(City): DARTFORD

(County): KENT

(Post Code): DA1 4QX

М: 07466 795 655 (Different sites have different requirements for the way a phone number should be entered . Some require to type it along with the country code - +447466 795 655, or 00447466 795 655, others without it - 07466 795 655. Sometimes it could be useful to use your phone number with or without the code)

 

Working hours (Local UK time):
 
Monday - Friday:
09.00 – 17.00h.
Saturday:
09.00 – 15.00h.
 
When ordering from grocery stores like ASDA, Tesco, Sainsbury’s, Morrisons, Ocado, Waitrose and Iceland, please chose time slot for delivery from Monday to Friday 10:00-16:00h. These stores deliver the products in plastic bags without any invoice or packing list. For that reason we do not take responsibility for missing or damaged goods. 

 

Shipments to our office in Germany:

 

Vorname - (First name): Your ID and name

Nachname - (Last name): nameGGBG

Straße / Nr. - (Street / Number): Maerkische Allee 193, Abt 9

Straße / Nr. (2) - (Address Line 2): Abt 9GGBG (your ID)

Postleitzahl - (Postal Code): 12681

Ort/ Stadt - (City): Berlin

Land - (County): Berlin Bundesland

Firmenname - (Company Name): GGBG (your ID)

М: (+49) 01767 3366403

 

Working hours (Local German time):

Monday to Friday:
10.00 – 18.00

It is important to enter the full address exactly as shown. If the entry form does not allow you to do so, please contact our Sofia office before ordering!

 

Shipments to our office in The USA:

 

Example:

(ID and Name): 1234 Ivan Ivanov

(Address): 881 N Central Ave

(Address Line 2): GGBG 1234 (your ID)

(City): Wood Dale

(State): IL - Illinois

(Post Code): 60191

М: +1 (630) 8851266 (This phone number is only for the courier service if needed. For querries regarding your US shipments, please reach us on our Bulgarian phone number.)

 

 

Shipments to our office in Spain:

 

(Nombre, Apellidos / Name, Family name):  Your ID, Name and Family name - 1234 John Dough (These ID  and names are only an exmple)

(Calle Nr./ Direccion, Street, Nr. / Address): Calle San Cesareo, 31, nave 17

(Codigo postal, Postal code): 28021

(Localidad/ Ciudad, Place/City): Madrid

(Region/ Provincia, Region/Province): Madrid

(Pais, State/Country): Espana

(Linea 2 de direccion, Address line 2): "GGBG" and your ID

(Numero de telefono, Telefone number): You can use your phone number. If it's not suitable, you can use 0654379290

 

Working hours (local Spanish time):

Monday to Friday:

08.00h – 14.00h and 17:00h - 19:00h